Ted Works in a Call Center Environment, and He Woke

Multiple Choice

Ted works in a call center environment, and he woke up on the "wrong side of the bed" today. Which of the following is this start to the workday likely to affect first?

A) It will have no effect on his performance.
B) It will affect his perception of customers' moods.
C) He will be more productive.
D) It will not affect how he interacts with customers.