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    Essentials of Organizational Behavior
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    Exam 3: Emotions and Moods
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    When a Desired Emotional Expression Is Achieved by Changing One's
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When a Desired Emotional Expression Is Achieved by Changing One's

Question 50

Question 50

Multiple Choice

When a desired emotional expression is achieved by changing one's underlying felt emotion it is known as ______.


A) deep acting
B) surface acting
C) emotional dissonance
D) faking

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