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    Essentials of Organizational Behavior
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    Exam 3: Emotions and Moods
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    Emotional Labor Is Essential for High Performance in Certain Jobs
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Emotional Labor Is Essential for High Performance in Certain Jobs

Question 40

Question 40

Multiple Choice

Emotional labor is essential for high performance in certain jobs, but may result in ______.


A) cognitive dissonance
B) emotional intelligence
C) affect spin
D) stress

Correct Answer:

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