Multiple Choice
Lean employees should be measuring the results of the "whole" system. Which of the following measures would be an example of a measure as a "whole"?
A) A workplace safety board which shows lost work days at 0.
B) A visual board in a break room which shows monthly productivity, customer satisfaction, and injury rates.
C) A quality improvement A3 which shows first pass yield results for the month of January.
D) Customer satisfaction numbers for the month of March are displayed at the entrance to the factory.
Correct Answer:

Verified
Correct Answer:
Verified
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