Multiple Choice
Measurements should be tied to the customer and their desires. The desires of the customer impacts whether your product meets their needs. Which of the following questions would you NOT consider to be an interview question for a Voice of the Customer Analysis?
A) What would threaten the potential of you doing future business with us?
B) Why should we continue to do business with you?
C) What do you like about our current processes?
D) What do you feel needs improvement in our current processes?
Correct Answer:
Verified
Correct Answer:
Verified
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