Multiple Choice
Quality Function Deployment (QFD) is used to relate the characteristics that customers value to the specific features and specifications of the product. Quality Function Deployment is often called the "house of quality" from its appearance. Which of the following scoring choices is NOT included in the QFD process?
A) The cost of comparable products.
B) The customer's voice.
C) Positive and negative relationships between the process how's.
D) Competitor ratings for similar products.
Correct Answer:
Verified
Correct Answer:
Verified
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