Deming Created His "System of Profound Knowledge," with the Thought

Multiple Choice

Deming created his "System of Profound Knowledge," with the thought that approximately 15% of poor quality was because of workers and 85% was due to bad management, systems, or processes. He based the system on four parts. Which of the following parts is not part of his system?

A) Psychology of a system.
B) Elimination of a system.
C) Knowledge of variation.
D) A theory of knowledge.