Multiple Choice
Which of the following statements about conflict resolution is accurate?
A) Few nurse managers avoid conflict and even fewer choose inaction.
B) The best way to avoid conflict and its deleterious effects is to follow policies and procedures
C) Hostility and anger increase as a function of time when effective resolution strategies are not undertaken
D) Hostility, frustration and anger decrease as a function of time even when effective resolution strategies are not undertaken
Correct Answer:
Verified
Correct Answer:
Verified
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