A Conflict About Scheduling and Staffing Has Been Resolved Effectively

Multiple Choice

A conflict about scheduling and staffing has been resolved effectively in your department. Can you expect any benefits relating to this conflict other than resolving the staffing and scheduling challenge?

A) No, conflict has no beneficial outcomes because staff has had unnecessary frustration.
B) No, the only benefit of conflict resolution is resolving the conflict and reducing stress.
C) Yes, conflict resolution gives us the opportunity to more fully understand different points of view.
D) Yes, conflict resolution gives us an opportunity to more fully support the department's mission.