Multiple Choice
Your medical center has recently had two episodes of wrong site surgery. As you serve on the performance improvement work group that is chartered to address this issue, it is important to ask which question over and over again to get down to the root cause of this medical error?
A) Who did it?
B) What departments contributed to it?
C) What should the staff have done?
D) Why did it happen?
Correct Answer:

Verified
Correct Answer:
Verified
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