Phil Has Entered His Patients' Room

Multiple Choice

Phil has entered his patients' room. Phil knows the first step in the phlebotomy procedure is to identify his patient. He greets and identifies his patient by saying "Hi, I'm Phil; I'm here to draw a little blood. Are you Mrs. Jane Doe?" What (if anything) has Phil done wrong?

A) Phil should allow the patient say her name first.
B) Phil did not do anything wrong.
C) Phil should not speak so casually to the patient.