Multiple Choice
Alvin manages a service department of an automobile dealership which consists of 12 service advisers who report to him. Each service adviser meets with their own customers independently, and the contributions are summed for an overall customer rating of the dealership's service department. Which of the following best describes the type of collective that Alvin manages?
A) work team
B) work group
C) collaboration
D) assembly of individuals
Correct Answer:
Verified
Correct Answer:
Verified
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