Benjamin Is Learning About How Leaders Should Deal with Conflict

Multiple Choice

Benjamin is learning about how leaders should deal with conflict in the workplace. He should know that all of the following are true regarding leaders and conflict resolution except ______.

A) Leaders need to take an active role in resolving workplace conflicts before they escalate.
B) Leaders should be able to adapt to situations and adjust their conflict resolution style as needed.
C) Leaders should generally let employees deal with their own conflict issues.
D) Leaders should know what their tendencies are toward avoiding conflict.