Question 1

----- is the next step after recruiting the retail personnel.

Accepted Answer

A) supervision. 
B) compensation. 
C) training. 
D) selection. D

Question 2

The functions of management start with-----.

Accepted Answer

A) buying. 
B) planning. 
C) organizing. 
D) supervising. B

Question 3

Attracting potential employees is more difficult in case of ---------.

Accepted Answer

A) internal recruitment. 
B) external of recruitment. 
C) both a & b 
D) none of these. B

Question 4

------ gives the nature and requirements of specific jobs.

Accepted Answer

A) human resource planning. 
B) job descriptions. 
C) job analysis. 
D) none of these.

Question 5

A traditional format that sell 20-80 percent of groceries and other consumable product at discounted prices

Accepted Answer

A) dollar store 
B) discounted stores 
C) chain store 
D) off price store

Question 6

------ component allow the retailer to offer the employees safety and security

Accepted Answer

A) fixed component 
B) fringe benefit component 
C) variable component 
D) all of the above.

Question 7

------- is the manner of providing a job environment that encourages employee's accomplishment.

Accepted Answer

A) compensation 
B) supervision. 
C) training 
D) none of the above.

Question 8

------ is a kind of internal sources of recruitment.

Accepted Answer

A) promotion. 
B) employee recommendation. 
C) transfer. 
D) all of these

Question 9

"Management is what a manager does" given by.

Accepted Answer

A) henry fayol. 
B) f.w.taylor. 
C) dinkar pagare. 
D) none of these.

Question 10

------represents how a retailer is perceived by consumers and others.

Accepted Answer

A) image. 
B) sales. 
C) profit. 
D) none of these.

Question 11

The term stakeholders which includes-------.

Accepted Answer

A) stock holders. 
B) consumers. 
C) suppliers. 
D) all the above.

Question 12

Human resource management process consists of ------.

Accepted Answer

A) recruitment. 
B) selection. 
C) training. 
D) all of these.

Exam 2: Retail Management and Operations: Stakeholders, Perception, Recruitment, and Security

----- is the next step after recruiting the retail personnel.