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    Managing Quality Integrating
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    Exam 1: Differing Perspectives on Quality
  5. Question
    Garvin's ________ Definition of Quality States That If the Customer
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Garvin's ________ Definition of Quality States That If the Customer

Question 71

Question 71

Multiple Choice

Garvin's ________ definition of quality states that if the customer is satisfied, the product has good quality.


A) product-based
B) user-based
C) value-based
D) manufacturing-based
E) transcendent

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