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    Managing Quality Integrating
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    Exam 5: The Voice of the Customer
  5. Question
    The Acronym CRM Stands for ________
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The Acronym CRM Stands for ________

Question 48

Question 48

Multiple Choice

The acronym CRM stands for ________.


A) Customer Reaction Management
B) Customer Resource Management
C) Customer Response Management
D) Customer Risk Management
E) Customer Relationship Management

Correct Answer:

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