Multiple Choice
Which of the following steps in Xerox's 10-step process to benchmarking involves predicting whether the performance gap for the benchmarked processes will narrow or widen in the coming years?
A) develop action plans
B) determine the current performance gap
C) plan and conduct the investigation
D) project future performance levels
E) implement specific actions and monitor progress
Correct Answer:
Verified
Correct Answer:
Verified
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