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    MIS Study Set 1
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    Exam 11: Enterprise Systems
  5. Question
    In the Context of Customer Relationship Management,__________is Used to Manage
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In the Context of Customer Relationship Management,__________is Used to Manage

Question 71

Question 71

Multiple Choice

In the context of customer relationship management,__________is used to manage call centers and help desks.


A) salesforce automation
B) eCRM
C) survey management
D) automated customer service
E) Select

Correct Answer:

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