Multiple Choice
The four characteristics of services are that they are ________.
A) inseparable, perishable, intangible, and variable
B) tangible, quantifiable, reliable, and durable
C) variable, dependable, repairable, and customized
D) customized, standardized, formalized, and categorized
E) specialized, tangible, standardized, and perishable
Correct Answer:
Verified
Correct Answer:
Verified
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