Implementation of TQM Programme Has Four Phases

Multiple Choice

Implementation of TQM Programme has four Phases. What is the Sequence of these phases?
(i) Creation of Proper Cultural Environment for instituting statistical process control.
(ii) Actual applications of statistical process control to the problems of quality.
(iii) Use of Advanced Techniques to obtain optimum Results
(iv) Problem Solving

A) 1, 2,3,4
B) 2,1,3,4
C) 1,4,2,3
D) 4,2,3,1