Question 1

Communications Management, Development, Macroeconomics, Planning, Quality, Relations, and Time Management
-The Pareto principle says that

Accepted Answer

A) An organization's commitment to customer service must extend even beyond the point of purchase. 
B) Quality is achieved by prevention, not appraisal. 
C) In organizations, individuals tend to be promoted up to their "level of incompetence." 
D) 80% of consequences can be attributed to 20% of the causes. D

Question 2

Communications Management, Development, Macroeconomics, Planning, Quality, Relations, and Time Management
-What is the correct term for a statistical HR measurement that assesses productivity?

Accepted Answer

A) Revenue per employee 
B) Loss per employee 
C) Cost per hire 
D) Ratio of total employees to HR staff A

Question 3

Communications Management, Development, Macroeconomics, Planning, Quality, Relations, and Time Management
-Which of the following statements about the Civil Rights Act of 1991 is untrue?

Accepted Answer

A) It expanded upon employees' rights. 
B) It expanded upon employees' remedies. 
C) It capped damages at $500,000 per employee. 
D) It allowed for jury trials for discrimination cases. C

Question 4

Communications Management, Development, Macroeconomics, Planning, Quality, Relations, and Time Management
-What is a material breach?

Accepted Answer

A) Major contract violation 
B) Using a material other than what was agreed in the contract 
C) Making a payment a week late 
D) A type of incentive 
E) A form of retainage

Exam 5: CLEP: Management

Communications Management, Development, Macroeconomics, Planning, Quality, Relations, and Time Management -The Pareto principle says that

Communications Management, Development, Macroeconomics, Planning, Quality, Relations, and Time Management -What is the correct term for a statistical HR measurement that assesses productivity?

Communications Management, Development, Macroeconomics, Planning, Quality, Relations, and Time Management -Which of the following statements about the Civil Rights Act of 1991 is untrue?

Communications Management, Development, Macroeconomics, Planning, Quality, Relations, and Time Management -What is a material breach?