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  2. Topic
    Business
  3. Study Set
    Quality Management for Organizational Excellence Introduction to Total Quality
  4. Exam
    Exam 7: Customer Satisfaction, Retention, and Loyalty
  5. Question
    Meeting Customer Specifications Does Not Produce Customer Satisfaction
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Meeting Customer Specifications Does Not Produce Customer Satisfaction

Question 10

Question 10

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Meeting customer specifications does not produce customer satisfaction.

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