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  2. Topic
    Business
  3. Study Set
    Quality Management for Organizational Excellence Introduction to Total Quality
  4. Exam
    Exam 16: Problem Solving and Decision Making
  5. Question
    After Defining a Problem, the Next Step in the Problem
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After Defining a Problem, the Next Step in the Problem

Question 3

Question 3

Multiple Choice

After defining a problem, the next step in the problem solving/decision making process should be:


A) Institute a temporary fix to keep things moving
B) Use Five-Why analysis
C) Clarify the issue or problem in order to "grasp the situation"
D) Define what the outcome should be

Correct Answer:

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