Multiple Choice
The client's family makes a complaint about the nurse. What is the best course of action when this occurs?
A) The nurse should listen to the family's comments, thank them, and reflect on the comments.
B) The nurse should ask to be taken off the case.
C) The nurse should present the other side of the issues to the physician.
D) The nurse should file a complaint against the family.
Correct Answer:
Verified
Correct Answer:
Verified
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