Isabella Villalobos Is Excited About How Well Her First-Time Business

Multiple Choice

Isabella Villalobos is excited about how well her first-time business, an arts-and-crafts supply store, is doing. Sales are booming, and her customers leave glowing reviews about the store on Yelp. In only six months, Villalobos has a loyal following of repeat customers, and her new art classes are a hit. But even though she is excited and proud, she is also worried. She recently saw her older brother Carlos's small business take a financial hit because he didn't file important paperwork on time and had to pay huge penalties. Plus, Carlos was sued by former employees for errors on their paychecks. "I'm not very good at keeping up with deadlines and forms," Villalobos thinks. "Will I end up making the same kinds of avoidable mistakes as my brother?" Of the following, which advice would you suggest to Villalobos to address this concern?

A) Stay in tune with your customers.
B) Hire and keep good employees.
C) Keep good records and know when to ask for help.
D) Learn how to manage your employees respectfully.
E) Take more risks by selling products that are untried.