Jitendra Works in a Large Box Store

Multiple Choice

Jitendra works in a large box store. He is always there to greet customers with a smile and ensure that they find exactly what they are looking for. He also believes it is important to answer any questions that the customer might have about the products they are considering. Jitendra is most likely adding ________ utility.

A) retail
B) time
C) form
D) service
E) location