Give Charities Has Over 200 Employees in Its Call Center

Multiple Choice

Give Charities has over 200 employees in its call center. Currently there are 20 team leads who supervise approximately 10 employees each. Give decides to eliminate half of the supervisors and double its number of direct reports.
What will happen if the company makes this move?

A) The hierarchy of authority will become irrelevant.
B) The span of control will widen.
C) There will be less accountability from the team leads.
D) The chain of command will become centralized.
E) The span of control will narrow.