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    Business
  3. Study Set
    Analytics Data Science
  4. Exam
    Exam 7: Text Mining, Sentiment Analysis, and Social Analytics
  5. Question
    Current Use of Sentiment Analysis in Voice of the Customer
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Current Use of Sentiment Analysis in Voice of the Customer

Question 6

Question 6

True/False

Current use of sentiment analysis in voice of the customer applications allows companies to change their products or services in real time in response to customer sentiment.

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