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Computer Salesperson Agueda Listens Attentively as Her Coworker Ju Describes

Question 15

Multiple Choice

Computer salesperson Agueda listens attentively as her coworker Ju describes her frustration over losing her largest account, then says, "That must be so tough for you." Which type of listening is Agueda engaged in?


A) informational
B) critical
C) empathic
D) sympathetic
E) appreciative

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