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A Registered Nurse Reports to the Nurse-Manager That the Team's

Question 13

Multiple Choice

A registered nurse reports to the nurse-manager that the team's nursing assistant regularly fails to complete assigned tasks. The nurse-manager responds that it is the nurse's responsibility to talk with the nursing assistant about this problem. The manager is engaged in what aspect of conflict?


A) Conflict avoidance
B) Conflict smoothing
C) Encouraging competitive conflict
D) Facilitating conflict resolution

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