One of the Nurses Comes to the Charge and Reports

Multiple Choice

One of the nurses comes to the charge and reports, "I did not receive overtime pay when I acted as ambulance support last week. It is my understanding that our union contract states we get overtime for that type of care. Will you please follow up and see that I get the overtime on my next check?" What is this an example of?

A) Collective bargaining activity appropriate for a first-level manager
B) A problem employee griping
C) A formal grievance
D) A problem that needs to be reported to the director of nurses immediately