An RN Is a Supervisor in an Organization That Has

Multiple Choice

An RN is a supervisor in an organization that has total quality management (TQM) as the backbone of its organizational goals and objectives for quality control. How does the RN practice TQM on the unit?

A) Encouraging employees to think of a unit slogan
B) Developing a quota system for number of patients cared for
C) Explaining to the staff that "if it's not broke, don't fix it"
D) Promoting teamwork rather than individual accomplishments