Multiple Choice
Ms. Lowell arrives for an appointment on February 8, 2017. She last visited the practice on May 14, 2016, and is scheduled to see the same physician. What should you, medical office receptionist, ask Ms. Lowell to do upon arrival?
A) Just have a seat and wait for the physician.
B) Review and update the information on file, in case there are changes.
C) Complete all forms required for new patients.
D) Call her insurance company to verify coverage.
Correct Answer:
Verified
Correct Answer:
Verified
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