In an Attempt to Address Your Client's Long-Standing Resistance Toward

Multiple Choice

In an attempt to address your client's long-standing resistance toward your approach to intervention, you initiated the conflict resolution process by inviting the client to attempt to resolve the issue. You then proceeded by explaining the structure and the ground rules. If you were to follow the seven-step conflict resolution process defined by the Intentional Relationship Model (IRM) , how would you proceed next?

A) Ask the client if he or she is willing to listen to your perspective.
B) Invite the client to share his or her perspective on the issue.
C) Summarize your perspective and understanding of the situation.
D) Collaboratively problem-solve possible solutions to the issue.