Multiple Choice
You witness in the hallway an employee being rebuked by his supervisor. When he tries to explain that he followed company procedure, she tells him to just get the job done and goes back in her office. Which blocking response is the supervisor demonstrating?
A) Preaching.
B) Advising.
C) Minimizing the problem.
D) Interrogating.
E) Ordering.
Correct Answer:

Verified
Correct Answer:
Verified
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