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    Exam 11: Negative Messages
  5. Question
    In a Message Where You Have Made a Refusal, an Ending
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In a Message Where You Have Made a Refusal, an Ending

Question 37

Question 37

True/False

In a message where you have made a refusal, an ending such as "We have enjoyed the opportunity to serve you"can seem insincere or sarcastic.

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