Your Practice Has Not Received a Satisfactory Payment or Explanation

Multiple Choice

Your practice has not received a satisfactory payment or explanation from a payer, and has not been able to reach the payer. What is the next step your practice should take?

A) request that the patient contact the payer
B) send a collection letter to the payer
C) notify the applicable state or federal regulatory agency
D) None of these are correct; no further action can be taken