Question 1

The two main modern alternatives for acquiring business software are 'make and 'buy' (packaged software).

Accepted Answer

A) True 
 B)False  False

Question 2

Information Lifecycle management software uses an automated workflow for:

Accepted Answer

A)  storing data 
B)  moving data 
C)  copying data 
D)  deleting data 
E)  none of the above A,B,C,D,E

Question 3

Open source software is effectively free - there are no purchase costs, maintenance costs or support costs.

Accepted Answer

A) True 
 B)False  False

Question 4

Which of the following best describes applications software?

Accepted Answer

A)  Office software 
B)  Operating systems software 
C)  Software used to support business users with the tasks they are responsible for 
D)  Software used to control the operation of the hardware and manage access control. 
E)  None of the above

Question 5

Microsoft Office, Microsoft Windows are examples of hardware.

Accepted Answer

A) True 
 B)False

Question 6

Enterprise resource planning software is applied:

Accepted Answer

A)  to support operational decision making 
B)  to support medium term tactical planning by middle managers. 
C)  to support strategic decision making through roll-ups of company performance 
D)  to support knowledge management 
E)  none of the above

Question 7

The criteria for selecting software according to how well it meets users and business requirements is:

Accepted Answer

A)  functionality 
B)  scalability 
C)  extensibility 
D)  security 
E)  support

Question 8

A key management issue with intranets is:

Accepted Answer

A)  encouraging initial usage of a new intranet 
B)  achieving continued use of the intranet 
C)  managing content revision on the intranet 
D)  assessing the value and usage of the intranet 
E)  using e-mail to support usage of the intranet

Exam 2: Software for Information Management