Question 1

What standard describes uniform, enterprise-wide cabling systems, regardless of who manufactures or sells the various parts used in the system?

Accepted Answer

A)   IEEE 802.3
B)   TIA/EIA-568
C)   ITU 922
D)   ISO 9001 B

Question 2

The process of designing, implementing, and maintaining an entire network is called the system life cycle.

Accepted Answer

A) True 
 B)False  True

Question 3

What are some of the different types of software changes?

Accepted Answer

Some of the software changes that you might be called upon to implement include:
* patch-A software patch is a correction, improvement, or enhancement to software. It corrects a bug, closes a vulnerability, or adds minor enhancements to only part of the software, leaving most of the code untouched.
* upgrade-A software upgrade is a major change to a software package that enhances the functionality and features of the software, while also correcting bugs and vulnerabilities.
* rollback-A software rollback is the process of reverting to a previous version of software after attempting to patch or upgrade it.
* installation-New software, such as CRM (customer relationship management) software for sales reps or a financial software package for accountants, must be installed on the relevant devices and incorporated with network resources.

Question 4

Your company is setting itself up to distribute software made by another company. What type of document should your company procure from the developing company?

Accepted Answer

A)   master service agreement
B)   master license agreement
C)   service-level agreement
D)   memorandum of understanding

Question 5

In a voice over IP setup (VoIP), what kind of device converts signals from a campus's analog phone equipment into IP data that can travel over a phone company's analog telephone lines?

Accepted Answer

A)   VoIP PBX
B)   VoIP MTA
C)   VoIP gateway
D)   VoIP translator

Question 6

The industry standard height for a rack in rack units is 42U.

Accepted Answer

A) True 
 B)False

Question 7

What statement regarding main distribution frame or main distribution facilities is accurate?

Accepted Answer

A)   The MDF and entrance facility are always in separate rooms.
B)   The MDF refers to the racks holding network equipment in an organization.
C)   The MDF provides intermediate connection between the IDF and end-user equipment on each floor.
D)   The MDF is the centralized point of interconnection for an organization's LAN or WAN.

Question 8

What are the three different types of cabling recognized by TIA/EIA as acceptable for horizontal wiring?

Accepted Answer

The answer of What are the three different types of...

Question 9

What component of the backbone runs between a building's floors and can be used to connect an MDF and IDF or multiple IDFs?

Accepted Answer

A)   horizontal cross connect
B)   patch cable
C)   vertical cross connect
D)   diagonal cabling

Question 10

What type of tool would you utilize to terminate twisted pair wire on a 66 or 110 block?

Accepted Answer

A)   wire crimper tool
B)   block trimmer tool
C)   wire cinching tool
D)   punchdown tool

Question 11

What statement correctly identifies the purpose of a software patch?

Accepted Answer

A)   A software patch is a correction, improvement, or enhancement to software.
B)   A software patch is a major change to a software package that enhances the functionality and features of the software, while also correcting bugs and vulnerabilities.
C)   A software patch involves the process of reverting to a previous version of software after attempting to upgrade it.
D)   A software patch is a container for new software, and must be installed on relevant devices and incorporated with network resources.

Question 12

What is the purpose of a main distribution frame or main distribution facility?

Accepted Answer

The answer of What is the purpose of a main...

Question 13

What kind of document serves as a legally binding contract or part of a contract that defines, in plain language and in measurable terms, the aspects of a service provided to a customer?

Accepted Answer

A)   statement of work
B)   memorandum of understanding
C)   service-level agreement
D)   master service agreement

Question 14

What type of documentation tool is a website that can be edited by users, allowing them to add files and photos and links between pages?

Accepted Answer

A)   wiki
B)   spreadsheet
C)   workgroup
D)   co-op

Question 15

What is NOT a TIA/EIA recognized cabling type that can be used for horizontal cabling?

Accepted Answer

A)   RG-6 Coaxial
B)   unshielded twisted pair (UTP) 
C)   shielded twisted pair (STP) 
D)   fiber-optic

Question 16

In general, how much can a twisted-pair's cable be bent before data transmission may be impeded?

Accepted Answer

A)   No more than two times the diameter of the cable.
B)   No more than four times the diameter of the cable.
C)   No more than ten times the diameter of the cable.
D)   Twisted pair cable has a near infinite bend radius.

Question 17

What statement accurately describes what a cable bend radius determines?

Accepted Answer

A)   A cable bend radius is the radius of the maximum arc into which you can loop the cable without impairing data.
B)   A cable bend radius is the radius of the minimum arc into which you can loop the cable without impairing data.
C)   A cable bend radius determines the total number of bends that can exist in an overall cable before data is impaired.
D)   A cable bend radius defines the twist rate of the cable inside of the insulation.

Question 18

Equipment data racks most commonly are a standard width of what measurement?

Accepted Answer

A)   19 inches
B)   20 inches
C)   25 inches
D)   30 inches

Question 19

A 66 block is more suitable for data connections than the older 110 block.

Accepted Answer