Tone, as It Applies to Business Communication, Usually Refers To

Multiple Choice

Tone, as it applies to business communication, usually refers to:

A) the number of components in a communication process that are used to determine the length of a message.
B) the general manner of expression or effect of a written document, conversation, discussion, or speech.
C) the color of the paper on which a message is written.
D) the charisma of the receiver who interacts with the sender in a communication process.