Multiple Choice
Charlie owned a landscaping company and often got paid with a personal check when the job was complete. Charlie would lay the check on the seat of his truck, open his banking app on his phone and take a picture of the check. The check would be automatically deposited into Charlie's bank account and he could transfer the money to another account using the same banking app. This is an example of:
A) going mobile.
B) a referral.
C) an auto responder.
D) an order confirmation function.
Correct Answer:

Verified
Correct Answer:
Verified
Q22: Which of the following statements regarding technology
Q23: A customer-focused organization makes customer service a
Q24: Which of the following is NOT a
Q25: How can businesses use customer service to
Q26: Customer transactions handled by telephone require special
Q28: The _ is a message-response system that
Q29: You should always assume that the customer-service
Q30: Which of the following behaviors will NOT
Q31: In a _ organization customer service is
Q32: When responding to customer concerns, it is