A Company Has Not Received Its Payment from a Customer

Multiple Choice

A company has not received its payment from a customer even after sending the customer multiple reminders. In the final letter of a five-letter follow-up series to be sent to the customer, the company should:

A) give the customer the benefit of the doubt.
B) state what legal action will be taken if the customer fails to pay.
C) insult and blame the customer.
D) demand that the customer make the payment immediately.