Logan Is a Barista at a Coffee Shop

Multiple Choice

Logan is a barista at a coffee shop. His manager notices that he has been showing up late for work, getting coffee orders wrong, and being rude to customers. What should his manager do to help Logan improve his work?

A) give Logan negative feedback, so he knows what he is doing wrong and can correct it
B) refrain from discussing Logan's issues with him to avoid harming his confidence
C) give Logan positive feedback to motivate him to improve his work
D) ask Logan's peers to talk to him about his issues because peer appraisal causes less tension than managerial appraisal
E) give Logan constructive criticism, so he knows what to expect and how he is viewed