Naveen Is Part of the Planning Team in His Organization

Multiple Choice

Naveen is part of the planning team in his organization that is working to develop the firm's mission statement. The team knows that along with describing the business and identifying its customers, the team should also articulate the business's operating philosophy and list any core competencies the business has. What other item should Naveen and his team include in the mission statement?

A) how the business will be financed
B) a detailed plan of how the firm plans to grow in the future
C) the firm's organizational hierarchy and management structure
D) the firm's responsibilities with respect to being a good steward of environmental, financial, and human resources
E) a complete listing that answers every possible question that customers could have about the firm's processes and products