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Heather Cole Is the Dispatcher for a Large Sanitation Company

Question 54

Multiple Choice

Heather Cole is the dispatcher for a large sanitation company. When Cole confronts a problem, she gathers all of her drivers in a meeting, gets their suggestions, and then makes a decision. Cole is using the __________ style of leadership identified in the Vroom-Jago leadership model.


A) facilitative
B) consult team
C) delegate
D) decide

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