Multiple Choice
__________ is the extent to which a product or service meets and/or exceeds customers' expectations.
A) Value
B) Excellence
C) Conformance to specifications
D) Quality
Correct Answer:

Verified
Correct Answer:
Verified
Related Questions
Q70: Spreadsheet simulations may be used to create
Q71: The Baldrige quality program provides a systems
Q72: Lafarge reinforces the importance of the multicultural
Q73: In the third phase of the Delphi
Q74: During the creative process of developing ideas
Q76: _ is not one of the stages
Q77: Which of the following is not generally
Q78: According to the Forecast of Globalization: A
Q79: _ makes use of technology to input
Q80: The Lafarge vision for knowledge management is