Matching -Allows Employees and Customers to Collaborate on Variety of Levels

Multiple Choice

Matching
-Allows employees and customers to collaborate on variety of levels, such as product inquiry, past order history, product repair and service, and account details.

A) Pilot
B) Blueprinting
C) Procurement
D) Phased
E) Vendor managed inventory
F) Big bang
G) Available to promise
H) Customer relationship management
I) Application service provider
J) Data mining
K) Capacity planning
L) Just-in-time delivery