Cal Is Able to Control His Anger Even in the Most

Multiple Choice

Cal is able to control his anger even in the most difficult situations. He is also able to objectively look at a job situation and separate his feelings from the decisions he must make. His supervisors say that he handles employee conflicts well, and his employees say that he is always sensitive to their concerns. According to Goleman, Cal would be described as being high in:

A) emotional intelligence.
B) cognitive empathy.
C) emotion-focused coping.
D) self-efficacy.