Marie Is Waiting in Line at the Grocery Check-Out Behind

Multiple Choice

Marie is waiting in line at the grocery check-out behind a woman who cannot seem to find her checkbook and is now looking for cash to pay the grocery bill. Marie is getting very angry. To reduce her anger over this situation, Marie:

A) should tell the checker that she is going to talk to the manager about her behavior and tell the other customer to check her purse before she leaves home next time.
B) should try to see this situation from the point of view of the woman who is searching through her purse.
C) should relate to everyone behind her how this customer is really enjoying this control she has over the rest of the line.
D) could do any of the above and significantly reduce her anger.