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    Exam 15: Understanding Billing and Financial Operations in the Hospitality Industry
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    TQM (Total Quality Management)
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TQM (Total Quality Management)

Question 81

Question 81

Multiple Choice

TQM (Total Quality Management) :


A) Forbids discipline by supervisors
B) Does away with review and evaluation
C) Overlooks mistakes made by employees
D) Avoids the costs of technical training by hiring only skilled employees
E) None of the above

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